Steelers Team Pass Support

If you do not find answers to your questions below, please feel free to email your question to teampasssupport@fans.steelers.com .

  1. Why can't I view the video streams?
    If you cannot view the Video Streams used by Team Pass, click this link to view a test stream and contact support with the results
    TeamPass Video Stream Test

  2. I am having trouble accessing the Steelers Team Pass section.
    If you cannot login and access the Team Pass section, click this link to perform a security setting diagnostic.TeamPass Access Diagnositcs

  3. How do I cancel my subScription?
    To cancel your account, simply login to the steelers.com web site, view your account information, and change your services settings to "standard fan account". This will effectively cancel your Team Pass account with steelers.com and you will no longer be billed for these services.