ARAMARK Policies &
Procedures
Food
& Beverage Service
Only food and beverage provided by
ARAMARK may be served on the Stadium grounds. Event menus, room arrangements and
other details pertaining to your function should be submitted to the catering
department at least 30 days prior to your event. Our catering department will be
happy to plan a menu especially for you or assist you in
selecting the
proper menu items and arrangements to ensure a successful function.
Food
or beverage of any kind may not be brought into or taken out of the premises by
a client without the advance written permission of ARAMARK and may be subject to
additional fees.
Standard
Equipment Provided
ARAMARK's traditional banquet set is tables for 8
guests. These 60" round tables are set with black floor length cloths and
napkins. We are happy to provide additional linen options and tables for 10
guests at an additional charge.
ARAMARK
provides 2 (two) 8 foot tables for use at registration, coat check or display.
Additional tables may be rented at $25.00 each and would include a black cloth
& skirt. Please give advance notice of these requests as they come from an
outside source.
Deposit
& Payment Information
An advance deposit constituting 50% of the
estimated cost is required at least 90 days in advance. Balance of the total
contract price is due (72) working hours prior to the function, based on the
guaranteed count. Such payment shall be by cash, credit card, or check. Charges
for guests over the guarantee or other charges are payable at the conclusion of
the event.
Service
Charges and Taxes
A standard service charge of 18% shall be assessed on all service provided. Food, beverages and
service charge are subject to 7% Pennsylvania tax and the 10% Allegheny
Drink Tax.
Guaranteed
Guest Count
Guaranteed attendance must be provided three working days in
advance of the day the event is scheduled for parties of estimated attendance
within 50 to 499 guests. For parties above 500 the guarantee must be provided
five working days in advance. If no guarantee is given, host is responsible for
the contracted number.
ARAMARK will prepare to serve 5% (up to 30) above the
guaranteed number for seated meals.
Additional Requirements
Flowers, special linens and equipment can
be arranged through your catering representative at an additional charge.
Cancellation
Cancellation of an event must be sent in writing to
ARAMARK. Any cancellation received less than 60 days of the first scheduled
event will result in a fee to ARAMARK equal to 25% of the estimated food and
beverage charges. Any cancellation received less than 30 days in advance will
result in a fee of 50% of the estimated food and beverage charges. Any
cancellation received after the Final Guarantee has been provided will result in
a fee equal to 100% of the charges on the affected event order(s).
Prices
All quoted prices are subject to change. Prices will only
be guaranteed one year in advance and only when a signed catering contract is
executed and 50% deposit received.
Deliveries
All deliveries must be arranged for in advance with
your PSSI facility contact. ARAMARK will not accept freight or unscheduled
deliveries.
Property Damage
Client is responsible for damages to or on ARAMARK
or PSSI property or injury to
ARAMARK personnel caused by Client’s or its
client’s agent’s action or negligence.
Other Requirements
Requirements such as parking, audio-visual
equipment, staging, dance floor and player appearances may be coordinated
through your PSSI facility contact.