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Frequently Asked Questions

Do you hold functions at Heinz Field?
Yes. There are over 300 events held a year at Heinz Field. Our venue offers ideal spaces for a wide variety of occasions including but not limited to trade shows, sales meetings, holiday parties, weddings, proms, galas and bar and bat mitzvahs.

Why hold an event at Heinz Field?
Home of the Five Time Super Bowl Champions, the Pittsburgh Steelers and the University of Pittsburgh Panthers, we are an extension of the team’s excellence on the playing field and pride ourselves on the highest level of customer service. Our exceptional service and attention to detail are second to none. We offer the most unique event space in Pittsburgh. Our world-class facility overlooks the rivers, the city skyline and the playing field while maintaining an elegant atmosphere. Located in the North Shore and only two miles from downtown Pittsburgh, our convenient location makes an ideal situation for type of event.  

What is the capacity of the rooms at Heinz Field?
Heinz Field is adaptable to accommodate events of all sizes, from as small as five people to as large as 5,000. Heinz Field has an abundance of space to host business meetings, wedding receptions, Gala’s, reunions, car shows, sporting events, etc…  Check out the Event Spacing and Pricing portion of our site for more information.

Do you provide catering?  
Yes. We have a full Culinary Team onsite to fulfill all of your food and beverage needs. You will work with your personal Event Planner to customize a menu perfect for your needs.
Can we bring in our own cater, food, or beverage?
No.  Aramark is the exclusive caterer at Heinz Field.  Our talented Sales Managers can customize a menu for you to meet your needs whether it is dietary, ethnic or budgetary.  Our experienced Catering Managers and Chef’s will work with you to put together the menu you desire to make your event a success. 

Do you provide Audio and Visual equipment and support?
Yes. Through our in-house equipment, we offer premier production solutions for any event. No request is too tough to handle as we offer assistance with staging, creative production, pipe & drape, lighting, presentation material and sound reinforcement.  Our full-time dedicated technicians will be at your disposal to deliver any level of service.  Your dedicated technician will be on-site during the planning process and for the duration of your event.  Please contact Dave Steiner at 412-697-7156 or steinerd@steelers.nfl.com for more information. 

Can we take a tour of the stadium?
To fully take advantage of your Heinz Field experience, we highly recommend the 45 minute tour of our facilities. Tours include visits to the NFL, Pitt and visiting team locker rooms, the sidelines of the playing field, the South Plaza, the Coca-Cola Great Hall, as well as numerous other areas not accessible to the general public.  Please call 412-697-7150 press '5' for more information or email steelers.tours@steelers.nfl.com

Additionally, we offer a wide array of amenities to spice up your event including personalized merchandise, messages on the scoreboard, appearances by current and former players, appearance by Steely McBeam and many more!

How do I organize an appearance by a Steelers player, coach, Steely McBeam, alumni or other special guests?
Arranging special appearances is one of the amenities that are unique to Heinz Field.  Let your personal Event Planner know if you have interest and they will provide you with the information process your request. Based on availability, appearances can be arranged for your event to add a memorable experience for your guests. 

BOOKING PROCESS

How do I book an event?
To book, simply contact us at 412-697-7160 or 412-697-7148 or send us an event request form and we will respond in a timely manor.  After an initial conversation to understand your needs, we will arrange a site visit, provide an initial cost estimate and begin the process of making your event a success.

What happens after the site visit?
After a site visit, we create a contract from the discussed details for your review.  To reserve your date, you will need to sign the contract and send it to us with your deposit. 
We strongly recommend you come see in person just how remarkable the facility is. It is also critical that you review your potential floor plan with your Planner and ensure the layouts will suite your needs.

When do I need to commit to a date and room?
It is best to commit to a date and room as soon as you are ready to move forward, but the absolute minimum time period needed to execute an event is two weeks.  Space can be booked up to 12 months in advance.  Weekend dates during football season are confirmed once the Pittsburgh Steelers and the University of Pittsburgh have released their schedules (usually in April).  Summer dates are confirmed once the concert schedule is released (usually in May)

How late in the event planning process can I change my food order?
We ask that final menu selections be submitted two weeks before an event. Final guest counts and catering counts can be submitted up to three business days prior to the event. Any variance from these timetables may result in additional costs.

PRICING

What are the average prices for events held at Heinz Field?
Pricing varies for each event depending on a number of factors including event size, space requirements and any enhancements desired (e.g. tours, appearances by players, messages on the scoreboard, etc). We will provide you with an estimate within one week of your site visit if requested and/or when we know more specifics about your particular event.

Cancellation Policy:
Stadium Policy: If you need to change the event date our Event Planners will work with you to reschedule based on availability. As long as we have enough time to make the appropriate changes, the event can go on as planned.  However, if you choose to cancel, it will depend of the time frame of your cancellation to when your event was to be held.  If we are able to rebook the space that you were holding then we can refund your deposit.  If it is within to short of a time period or we are unable to rebook the space then your deposit will be forfeited and an additional fee for lost revenue will apply if applicable.  (see separate ARAMARK policy in ARAMARK section)

SECURITY

Why is Security needed at my event?
Security is asked to attend the event to guarantee the safety of your guests and to ensure the sensitive areas of the stadium are not compromised. Also, Security staff provides an added resource, as they are very knowledgeable of stadium rules and protocols and offer customer service as needed to you and your valued guests.